e-Commerce Overview e-Commerce from Syngistix is a fully featured browser based catalog and ordering application for business to business (B2B) supply chain transactions. e-Commerce is based upon the XPDT Commerce Engine, a robust business system for distribution and fulfillment operations. The e-Commerce application may be implemented as an internal or external facing storefront for the XPDT or X!TE distribution or fulfillment system, or integrated with other third party business systems. e-commerce components include: Electronic Orders
e-Commerce enables distributors to participate in multiple forms of electronic business. Orders often originate on customer systems and need to be electronically communicated to the distributor. The system's architecture provides a native interface for XML based messages and orders. It also allows the distributors customers to upload their purchase orders in a simple Microsoft Excel format. This provides customers with a simple means to submit orders without re-entry or other manual steps. Product Catalogs
Product Catalogs include multiple item lists that can be created and named to best fit the distributor's industry. Information is organized for ease of use, using a simple drill down catalog structure. Ordering
Customers can quickly select items from catalogs or a quick order function. Order submit is easy and is driven by rules determining if the customer may purchase on company credit, or whether the order requires credit card entry and approval. Order Status
Customers often call distributors to request the current status of orders. e-commerce provides immediate access to current, real-time order status, even for orders not placed via the web site. Customers get immediate status, 24 hours per day, 7 days per week. Price and Availability
As a full business processing engine, customer specific pricing, product availability, and other information is on-line, real time. Customers get the information they need to make immediate purchase decisions.
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